Device Compatibility

Q1: What are the recommended specifications for PC?
A1:
Recommended Specifications:
Operating Systems: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
Processor: Intel Core i5 or equivalent
RAM: 8 GB
Graphics Card: NVIDIA® GeForce® GTX 560 6GB or better
DirectX Version: 11
Storage Space: 10 GB of available storage space

Minimum Specifications:
Operating Systems: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
Processor: Intel Core i5 or equivalent
RAM: 8 GB
Graphics Card: NVIDIA® GeForce® GT 560 or better
DirectX Version: 11
Storage Space: 10 GB of available storage space

Common Installation Questions

Q1: When I open the launcher or launch the game, I get the following error: "The version of this file is not compatible with the version of Windows you're running."
A1: Please confirm that your Windows operating system fulfills the system compatibility requirements. If your specifications are too low, you may be unable to install or launch the game. You may also experience black screens and unresponsiveness.
PS: If you are using Windows 10, you must at least be running the Windows 10 version to play the game.

Q2: While downloading, I get the following message: "Please check your network connection."
A2: Please click to restart your download. If the error persists, please check your network connection and VPN settings.

Q3: After opening the game, the game does not respond/the game does not launch.
A3: Please check if you have an anti-virus program installed, and check if this program is blocking any files related to Phantom Blade：Executioners installation. If it is, please remove said blockage, set the relevant files to "trusted," or close the anti-virus software before re-opening the game.

Q4: When launching the game, the following error message appears: "Failed to download resource files or network error. Please try again. Code: -9908"
A4: Please try re-launching the game. If this does not work, please uninstall the launcher, delete the game intallation package, and reinstall Phantom Blade：Executioners.